Shipping policy

At ElexOura, we value your time and strive to deliver your orders as quickly and safely as possible. Please read our shipping policy to understand how we handle your orders.

Processing Time

  • All orders are processed within 24–48 hours after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

  • Standard delivery takes 3–5 working days, depending on your location.

  • Remote areas may take slightly longer.

Shipping Charges

  • Shipping costs are calculated at checkout and may vary based on your delivery location.

  • Free shipping may be available during promotions or on orders above a certain amount.

Order Tracking

  • Once your order is dispatched, you will receive a tracking ID via SMS or email.

  • You can use this tracking ID to monitor your delivery status.

Undeliverable Orders

  • If a delivery attempt fails due to an incorrect address or unavailability, our courier will contact you to reschedule.

  • Orders may be canceled if the customer is unreachable after multiple attempts.

International Shipping

  • Currently, we deliver only within Pakistan. (You can update if you plan to expand globally).